Lead Field Service Technician – Building Automation (Hybrid)

Kornferry Honeywell; Burnsville (MN); Hybrid; USD 72,000 - 89,000; Full time

Job summary

Honeywell is seeking a Lead Field Service Technician to guide and support field service teams, delivering expert service from our Plymouth, MN location on a hybrid schedule. The role emphasizes leadership, advanced troubleshooting, and building automation expertise to elevate customer satisfaction.

Reporting to the Field Service Manager, you will drive service quality, safety compliance, and continuous improvement across operations, with a focus on building automation, fire systems, and access

Qualifications

• Proven experience in field service roles with leadership responsibilities in building automation, fire systems and access controls.
• Strong technical knowledge of building automation systems, including sensors, control systems, and energy management technologies.
• Proficiency in troubleshooting, maintenance, and repair of complex technical equipment in the field environment.
• Experience with service management tools and software to document and track service activities efficiently.
• Ability to lead a team effectively while managing multiple priorities and ensuring high-quality service delivery.

Responsibilities

• Lead and mentor field service technicians to ensure quality and timely service delivery.
• Perform advanced troubleshooting, maintenance, and repair of building automation systems, fire systems and access controls.
• Coordinate with cross-functional teams to optimize service operations and resolve complex technical issues.
• Ensure compliance with company policies, safety standards, and regulatory requirements during field operations.
• Maintain accurate service records and provide detailed reports on service activities and outcomes.

Skills

Field Service Leadership

Building Automation

Troubleshooting

Regulatory Compliance

Team Mentoring

Education

Associate degree or higher in Engineering

Tools

ProWatch

Pro4200

Lenel S2

Job description

Honeywell is seeking a Lead Field Service Technician to guide and support field service teams, delivering expert service from our Plymouth, MN location on a hybrid schedule. The role emphasizes leadership, advanced troubleshooting, and building automation expertise to elevate customer satisfaction.

Reporting to the Field Service Manager, you will drive service quality, safety compliance, and continuous improvement across operations, with a focus on building automation, fire systems, and access