Senior Field Service Lead - Industrial Automation

Honeywell International Inc

Madison (WI)

On-site

USD 90,000 - 120,000

Full time

8 days ago

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Job summary

Honeywell International Inc is seeking a Lead Field Service Technician to oversee hands-on field service activities, installations, maintenance, and repairs at customer sites. You will mentor junior technicians and ensure strict safety and quality standards are met at Milwaukee, WI, reporting to the Field Service Manager on-site.

You will drive customer satisfaction by delivering high-quality service, collaborating with teams, and maintaining thorough documentation and metrics to gauge

Qualifications

NICET 1 and NICET 2 certifications are required.
Minimum 6 years in programming with Verifier or similar software.
Minimum 6 years in field service or technical support roles.
Minimum 6 years troubleshooting complex technical issues efficiently.
Minimum 6 years using diagnostic tools and service management software.

Responsibilities

Lead and perform complex field service tasks including installation, maintenance, and repair.
Provide technical guidance and mentorship to junior technicians.
Ensure compliance with safety, quality, and company policies.
Collaborate with internal teams and customers to resolve issues and improve service delivery.
Document service activities accurately and report on performance metrics.

Skills

Programming experience

Field service experience

Troubleshooting

Diagnostic tools

Team leadership

Education

NICET Certification 1

NICET Certification 2

Tools

Verifier software

Job description

You will drive customer satisfaction by delivering high-quality service, collaborating with teams, and maintaining thorough documentation and metrics to gauge

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