Lead Field Service Technician - Fire & Life Safety
Honeywell INC.
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Job summary
Honeywell Technologies in Fort Washington, MD seeks a Lead Field Service Technician responsible for leading installation, maintenance, troubleshooting, and optimization of Fire Alarm/Life Safety Systems. You will provide technical leadership to field teams and support complex customer issues.
The role emphasizes compliance with codes and safety, delivering high-quality service while driving operational excellence and reporting on service performance metrics.
Qualifications
- NICET 3 Certification.
- 5+ years programming with Verifier or similar software.
- 5+ years field service or technical support.
- 5+ years troubleshooting complex issues.
- 5+ years utilizing diagnostic tools and service management software.
- 2 years AutoCAD for drawings.
Responsibilities
- Lead and perform complex field service tasks including installation, maintenance, and repair of Honeywell products and systems.
- Provide technical guidance and mentorship to junior field service technicians to enhance team performance and skills.
- Ensure compliance with company policies, safety regulations, and quality standards during all field service activities.
- Collaborate with internal teams and customers to resolve technical issues and improve service delivery.
- Document service activities accurately and report on service performance metrics.
Skills
Education
Tools
Job description
Honeywell Technologies in Fort Washington, MD seeks a Lead Field Service Technician responsible for leading installation, maintenance, troubleshooting, and optimization of Fire Alarm/Life Safety Systems. You will provide technical leadership to field teams and support complex customer issues.
The role emphasizes compliance with codes and safety, delivering high-quality service while driving operational excellence and reporting on service performance metrics.
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