Lead Fire Alarm Field Technician - Hybrid

Honeywell International, Inc.; Cheyenne (WY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Parental leave

Educational assistance

Paid holidays

Job summary

Honeywell International, Inc. is seeking a Lead Field Service Technician to lead and manage fire alarm field service activities, including inspections, testing, installation, and troubleshooting.

You will ensure safety and reliability for customers while guiding and mentoring technicians in a hybrid work setting. The role reports to the Field Service Manager and emphasizes staying current with codes, standards, and industry advancements, with responsibilities spanning coordination, training, and

Qualifications

• Minimum of 2 years of proven experience in field service focusing on fire alarm systems.
• 1-2 years of technical knowledge of fire alarm systems.
• 1-2 years of experience leading field service teams or projects.
• Ability to diagnose and resolve complex technical issues on-site.
• Willingness to acquire NICET certification within the first year due to state code requirements.
• Ability to learn and manage software programs and strong computer literacy.

Responsibilities

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting.
• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards.
• Coordinate and schedule service activities to meet customer demands and service level agreements.
• Train and mentor junior technicians on fire alarm systems and best practices.
• Collaborate with cross-functional teams to develop solutions and improve service delivery.
• Stay current with industry standards, codes, and advancements in fire alarm technology.
• Ensure all work complies with company policies, procedures, and regulatory requirements.

Skills

Field service leadership

Fire alarm knowledge

Diagnostic problem-solving

Computer literacy

NICET certification

Education

Bachelor's degree in Engineering

NICET certification (fire alarm)

Job description

Honeywell International, Inc. is seeking a Lead Field Service Technician to lead and manage fire alarm field service activities, including inspections, testing, installation, and troubleshooting.

You will ensure safety and reliability for customers while guiding and mentoring technicians in a hybrid work setting. The role reports to the Field Service Manager and emphasizes staying current with codes, standards, and industry advancements, with responsibilities spanning coordination, training, and