Lead Fire Alarm Field Technician (Hybrid)

Honeywell Technologies; Des Moines (IA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life insurance

401(k) match

Paid holidays

Job summary

Honeywell Technologies is seeking a Lead Field Service Technician to lead and manage field service activities focused on fire alarm systems, inspections, testing, installation, and troubleshooting. The role reports to the Field Service Manager and operates on a hybrid schedule to support safety and reliability for our customers.

Responsibilities include coordinating service activities, mentoring technicians, and ensuring compliance with state codes.

Qualifications

• 2+ years field service experience, preferably fire alarm related.
• 1–2 years technical knowledge of fire alarm systems.
• 1–2 years experience leading field service teams or projects.
• Ability to diagnose and resolve on-site technical issues.
• Willingness to obtain NICET certification within the first year.

Responsibilities

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting.
• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards.
• Coordinate and schedule service activities to meet customer demands and SLAs.
• Train and mentor junior technicians on fire alarm systems and best practices.
• Collaborate with cross-functional teams to develop solutions and improve service delivery.
• Stay current with industry standards, codes, and advancements in fire alarm technology.
• Ensure all work complies with company policies, procedures, and regulatory requirements.

Skills

Field service experience

Fire alarm knowledge

Team leadership

On-site diagnostics

NICET certification (within 1 year)

Education

Engineering degree (or related)

Job description

Honeywell Technologies is seeking a Lead Field Service Technician to lead and manage field service activities focused on fire alarm systems, inspections, testing, installation, and troubleshooting. The role reports to the Field Service Manager and operates on a hybrid schedule to support safety and reliability for our customers.

Responsibilities include coordinating service activities, mentoring technicians, and ensuring compliance with state codes.