Lead Field Service Technician — Advanced Water Systems

Xylem; Sacramento (CA); On-site; USD 85,000 - 105,000; Full time

Job summary

Xylem is seeking an Expert Field Service Technician to perform field service activities at customer sites, handling advanced systems. You will troubleshoot, maintain, and inventory parts while ensuring safety and customer satisfaction.

Expect travel and independent work within cross-functional teams. Responsibilities include safe operations, mentorship of junior technicians, and driving continuous improvement in service delivery while ensuring compliance with company and customer safety

Qualifications

• Must have hands-on skills in electrical, mechanical and diesel systems.
• Experience troubleshooting complex field equipment and safety-critical systems.
• Ability to manage maintenance, parts inventory and customer interfaces.

Responsibilities

• Create and maintain a safe working environment and culture.
• Take care of company property.
• Demonstrates high impact culture through innovation, accountability and empowerment.
• Function effectively in a team and often work with minimal supervision.
• Work independently and have ability to lead/coach/guide others.

Skills

Electrical

Mechanical

Diesel engines

Troubleshooting

Customer service

Microsoft Office

Education

HS diploma or equivalent

CDL, class A or B with endorsements

Tools

Microsoft Office

Job description

Xylem is seeking an Expert Field Service Technician to perform field service activities at customer sites, handling advanced systems. You will troubleshoot, maintain, and inventory parts while ensuring safety and customer satisfaction.

Expect travel and independent work within cross-functional teams. Responsibilities include safe operations, mentorship of junior technicians, and driving continuous improvement in service delivery while ensuring compliance with company and customer safety