Lead Field Performance Technician - Solar Service

Sunrun; Hempfield Township (Westmoreland County); On-site; USD 42,705 - 57,859; Full time

Job summary

Sunrun is seeking Field Performance Technicians to manage and complete service and warranty work. You will coordinate schedules with the Field Service Team and interact with the Branch Manager and Senior Foreman to optimize labor resources.

The role requires 1-3 years of solar or field construction experience, with a preference for PV design knowledge. A high school diploma is mandatory. A valid driver’s license and clean record are required.

Qualifications

• 1-3 years of field construction or solar experience.
• PV design or PV electrical experience preferred.
• High School diploma required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor, and Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the onboarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators, including but not limited to turnaround time, experience rating, and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

Skills

Customer service

Communication

Time management

Teamwork

Safety

Problem solving

PV installation knowledge

NEC knowledge

Electrical knowledge

Education

High School diploma

Electrical Journeyman certification

Job description

Sunrun is seeking Field Performance Technicians to manage and complete service and warranty work. You will coordinate schedules with the Field Service Team and interact with the Branch Manager and Senior Foreman to optimize labor resources.

The role requires 1-3 years of solar or field construction experience, with a preference for PV design knowledge. A high school diploma is mandatory. A valid driver’s license and clean record are required.