Lead, Enterprise AI & GenAI Solutions

Humana; New York (NY); Hybrid; USD 207,000 - 284,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana is seeking an Associate Director of Applied AI to lead teams building enterprise AI solutions across our Insurance and CenterWell businesses. You will connect technical strategy to business needs and guide responsible delivery in a regulated environment.

The role emphasizes generative AI, intelligent agents, and scalable APIs, with collaboration across product, data science, and engineering to deliver measurable outcomes for members and associates.

Qualifications

• 10+ years in AI/ML product development, engineering, data science, or related technology work, including leadership responsibility.
• Experience leading the design, development, and delivery of enterprise AI/ML products or platforms.
• Experience delivering generative AI or intelligent agent solutions in a production environment.
• Strong knowledge of machine learning fundamentals, model deployment, evaluation, and MLOps practices.
• Hands-on proficiency with Python and experience using modern machine learning frameworks.
• Experience leading or mentoring engineers, data scientists, or other technical professionals.
• Ability to communicate technical concepts clearly and partner effectively across business and technical teams.
• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related quantitative field, or equivalent practical experience.

Responsibilities

• Lead and mentor teams developing production-ready AI solutions that improve healthcare delivery, member experiences, and business operations.
• Define and execute the roadmap for applied AI initiatives in alignment with enterprise priorities and business needs.
• Guide the evaluation and adoption of machine learning, generative AI, large language models, multimodal models, and intelligent agent technologies.
• Oversee scalable APIs, frameworks, data pipelines, retrieval-augmented generation solutions, and agent orchestration capabilities.
• Partner with product, data science, engineering, architecture, security, and business teams to translate requirements into reliable solutions.
• Establish standards for AI evaluation, observability, performance, security, privacy, maintainability, and operational excellence.
• Promote responsible AI practices and compliance with applicable healthcare, data privacy, and security requirements.
• Stay current with AI technology and recommend practical opportunities that support Humana’s mission and business goals.

Skills

AI/ML leadership

Enterprise AI

Python

ML deployment

Team mentoring

Cross-functional collaboration

Education

Bachelor’s degree in CS/Engineering/Data Science

Tools

FastAPI

Docker

Kubernetes

PyTorch

TensorFlow

LangChain

Job description

Humana is seeking an Associate Director of Applied AI to lead teams building enterprise AI solutions across our Insurance and CenterWell businesses. You will connect technical strategy to business needs and guide responsible delivery in a regulated environment.

The role emphasizes generative AI, intelligent agents, and scalable APIs, with collaboration across product, data science, and engineering to deliver measurable outcomes for members and associates.