AI Solutions Director: Strategy & Delivery

Humana; Louisville (KY); On-site; USD 142,000 - 196,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

Humana is seeking an Associate Director, Technology Solutions to shape and deliver IT business initiatives across the enterprise. This leadership role directs strategy, oversees multiple teams, and partners with business stakeholders to drive AI-powered transformations and enterprise-wide technology roadmaps.

The position requires a track record of building high-performing software teams, managing budgets, and guiding large-scale implementations in a matrixed organization.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 10+ years of progressive experience in technology leadership, software engineering, or related technical disciplines.
• Strong understanding of business operations, technology platforms, communications, and process management.
• 5+ years of experience leading and developing high-performing software development teams.
• Proven track record of driving continuous improvement initiatives, evaluating existing systems, and implementing process enhancements to improve efficiency and effectiveness.
• Hands-on experience designing and delivering AI-powered solutions, including transforming traditional workflows into AI-driven processes and agent-based automation.
• Strong knowledge of business transformation and digital transformation strategies, with the ability to align technology initiatives to organizational objectives.
• Demonstrated ability to understand and navigate complex organizational structures, collaborate across departments, and lead effectively within large, matrixed environments.
• Experience developing and executing strategic programs and technology roadmaps that deliver measurable business outcomes.
• Proven success managing and mentoring diverse, cross-functional teams.
• Strong understanding of software development methodologies and full software development life cycle (SDLC) practices.
• Experience leading large-scale technology implementations, enterprise-wide adoption initiatives, and organizational change management efforts.
• Demonstrated ability to manage budgets, allocate resources effectively, and optimize operational performance.
• Ability to lead initiatives from concept through implementation, deployment, and ongoing support and maintenance.
• Passion for innovation and a commitment to continuously improving customer and consumer experiences through technology and process excellence.

Responsibilities

• Lead technology strategy and deliver IT business initiatives across departments.
• Collaborate with business stakeholders to identify and deliver strategic enablement solutions.
• Manage and mentor diverse cross-functional teams in a matrixed environment.
• Drive AI-powered transformations and automation initiatives across workflows.
• Develop and execute technology roadmaps aligned to organizational objectives.
• Oversee budgets and resource allocation to optimize operational performance.
• Guide change management and large-scale technology implementations.

Skills

Leadership

Strategic thinking

SDLC

AI transformation

Team development

Stakeholder management

Communications

Budget management

Change management

Problem solving

Education

Bachelor's degree

Master's degree

Tools

Azure

Cloud services

Job description

Humana is seeking an Associate Director, Technology Solutions to shape and deliver IT business initiatives across the enterprise. This leadership role directs strategy, oversees multiple teams, and partners with business stakeholders to drive AI-powered transformations and enterprise-wide technology roadmaps.

The position requires a track record of building high-performing software teams, managing budgets, and guiding large-scale implementations in a matrixed organization.