Lead Endpoint & Mac Device Management

Thisiscny; City of Syracuse (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Thisiscny is seeking a Manager of Endpoint Management to lead the team responsible for administering all endpoint devices across the Upstate network, including Windows, macOS, iOS, and Android. You will ensure high service delivery, perform strategic input, and drive adoption of new technologies.

The role requires a STEM degree with 4+ years of device-management experience or an STEM Associate with 6+ years, and it involves coordinating with stakeholders to optimize workflows and outcomes.

Qualifications

• Requires STEM degree (B.S. preferred) and 4 years supporting Windows, Apple (macOS/iOS), and Android devices.
• Alternative: Associate degree in STEM with 6 years of relevant experience.
• Experience with device management tools is a plus.

Responsibilities

• Lead and supervise the endpoint management team.
• Oversee Windows, macOS/iOS, and Android device support.
• Coordinate with IMT-Customer Support Services to align solutions with organizational goals.

Skills

Endpoint management

Supervisory experience

Education

Bachelor's degree in STEM

Associates degree in STEM

Tools

Intune

MECM

JAMF

Job description

Thisiscny is seeking a Manager of Endpoint Management to lead the team responsible for administering all endpoint devices across the Upstate network, including Windows, macOS, iOS, and Android. You will ensure high service delivery, perform strategic input, and drive adoption of new technologies.

The role requires a STEM degree with 4+ years of device-management experience or an STEM Associate with 6+ years, and it involves coordinating with stakeholders to optimize workflows and outcomes.