Lead Dispatch Coordinator - Logistics & Routing

Ryder Supply Chain Solutions; Hutchinson (MN); On-site; USD 58,741,000 - 59,926,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Training and development

Job summary

Ryder Dispatcher Coordinator in Hutchinson, MN oversees dispatch operations, guiding shift activities and resolving issues to ensure on-time delivery and customer satisfaction. The role emphasizes training new hires, maintaining forms, and meeting productivity goals within a dynamic logistics environment.

Ideal candidates have a high school diploma or GED with 2+ years in DOT/driver routing and strong MS Office and dispatch software skills, in a fast-paced setting requiring accuracy and teamwork.

Qualifications

• High school diploma or GED required.
• Two+ years experience in DOT and driver routing preferred.
• Knowledge of transportation environment including shipping, receiving, inventory, distribution or dispatch is preferred.
• Proficiency in Microsoft Office and dispatch software is preferred.

Responsibilities

• Lead dispatchers and answer questions during shift.
• Resolve customer issues and escalate to management when needed.
• Backfill for dispatchers as required.
• Complete day-to-day forms accurately.
• Provide training for new hires and ongoing staff development.
• Monitor productivity goals and report if targets are not met.

Skills

Communication skills

Relationship building

Teamwork

Time management

Multi-tasking

Attention to detail

Transportation knowledge

Warehouse software knowledge

Education

High School Diploma or GED

Tools

Dispatch software systems

Microsoft Office

Job description

Ryder Dispatcher Coordinator in Hutchinson, MN oversees dispatch operations, guiding shift activities and resolving issues to ensure on-time delivery and customer satisfaction. The role emphasizes training new hires, maintaining forms, and meeting productivity goals within a dynamic logistics environment.

Ideal candidates have a high school diploma or GED with 2+ years in DOT/driver routing and strong MS Office and dispatch software skills, in a fast-paced setting requiring accuracy and teamwork.