Dispatch Coordinator

Ryder Supply Chain Solutions; Hutchinson (MN); On-site; USD 58,741,000 - 59,926,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Training and development

Job summary

Ryder Dispatcher Coordinator in Hutchinson, MN oversees dispatch operations, guiding shift activities and resolving issues to ensure on-time delivery and customer satisfaction. The role emphasizes training new hires, maintaining forms, and meeting productivity goals within a dynamic logistics environment.

Ideal candidates have a high school diploma or GED with 2+ years in DOT/driver routing and strong MS Office and dispatch software skills, in a fast-paced setting requiring accuracy and teamwork.

Qualifications

• High school diploma or GED required.
• Two+ years experience in DOT and driver routing preferred.
• Knowledge of transportation environment including shipping, receiving, inventory, distribution or dispatch is preferred.
• Proficiency in Microsoft Office and dispatch software is preferred.

Responsibilities

• Lead dispatchers and answer questions during shift.
• Resolve customer issues and escalate to management when needed.
• Backfill for dispatchers as required.
• Complete day-to-day forms accurately.
• Provide training for new hires and ongoing staff development.
• Monitor productivity goals and report if targets are not met.

Skills

Communication skills

Relationship building

Teamwork

Time management

Multi-tasking

Attention to detail

Transportation knowledge

Warehouse software knowledge

Education

High School Diploma or GED

Tools

Dispatch software systems

Microsoft Office

Job description

Job Description

MOVE YOUR CAREER FORWARDWITHRYDER!

Be a vital player for one of the largest and most recognizable names in

Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary

Dispatcher Coordinator is somebody who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The Candidate ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Essential Functions

• Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift

• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help

• Backfills for dispatchers when needed

• Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately

• Provides training for all new hires and/or any additional training needed for current staff

• Monitors and advises management if functional, productivity goals and objectives are not being met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent oral and written communication and follow up skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized with strong time management skills

• Detail oriented with excellent follow-up practices

• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred

• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred

• Proficiency in Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required High School Diploma or equivalent

• Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred

• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred

• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred

• Proficiency in Microsoft Office intermediate preferred

Travel

DOT Regulated
None

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development

• Regional and local Ryder resources to help guide and support as we grow this offering.

• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

• Additional day of Paid Time Off for Military Veterans.

#FB

#INDexempt

#LI-RF

Job Category

Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type

Hourly

Minimum Pay Range:

$20.50

Maximum Pay Range:

$20.50

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.