Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Hope Network; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

403(b) retirement with company match

Generous PTO

Tuition reimbursement and scholarship

Employee Assistance Program

Company-paid life insurance

Paid training + career growth

Job summary

Hope Network is seeking a Lead Direct Support Professional for Grand Rapids, MI, with 1st and 2nd shift availability. This on-site, full-time role leads staff, supports individuals served, and helps ensure high-quality services.

You will mentor team members, coordinate daily program operations, and promote independence in participants while maintaining safety and compliance. Competitive benefits apply.

Qualifications

• High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints.
• Ability to obtain CPR/First Aid certification.
• Competitive pay.
• Medical, dental & vision insurance.
• Virtual Concierge Medical Services.
• 403(b) retirement with company match (up to 3%).
• Generous Paid Time Off (PTO).
• Paid training + career growth opportunities.
• Tuition reimbursement and scholarship opportunities.
• Employee Assistance Program (mental health + support).
• Company-paid life insurance.

Responsibilities

• Assist with daily living (ADLs), personal care, and medications.
• Support community outings, transportation, and activities.
• Build positive relationships and encourage independence.
• Help maintain a safe, structured, and supportive environment.
• Ability to mentor, train and orient new staff.
• Provide leadership, direction and support to staff.

Skills

Communication

Teamwork

Adaptability

Patience

Person-centered care

Education

High school diploma or equivalent (2 years leadership exp)

Job description

Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

• Full-Time
• On-site

Locations

Showing 1 location

Grand Rapids, MI 49508, USA

Description

Lead Direct Support Professional| 1st & 2nd shift available| Grand Rapids, MI

Make a real impact—help someone build independence while building a career, you’re proud of.

As a Lead Direct Support Professional (Lead DSP) you'll provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. This role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also assists with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment.

What You’ll Do

• Assist with daily living (ADLs), personal care, and medications
• Support community outings, transportation, and activities
• Build positive relationships and encourage independence
• Help maintain a safe, structured, and supportive environment
• Ability to mentor, train and orient new staff
• Provide leadership, direction and support to staff

What We’re Looking For

• Compassionate, dependable, and team-oriented
• Strong communication and ability to build trust
• Adaptable, patient, and resilient
• Person-centered mindset with respect for individual differences

What You'll Bring

Required:

• High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting
• Valid driver’s license
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification
• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

eCare User

Expert

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.