Desktop Support Engineer

Infojini Inc; Wilson (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Excellent compensation package

Job summary

A leading IT consulting firm is seeking a Desktop Support professional in Wilson, NC. The role involves evaluating and resolving IT incidents, leading technical projects, and maintaining documentation. Ideal candidates will possess strong skills in computer hardware, networking protocols, and customer support. This position offers a 12+ month contract with opportunities for growth and engagement in various technical challenges.

Qualifications

• Skilled in various computer hardware and software systems.
• Experience in installing and imaging computers and peripherals.
• Proficient in documenting procedures for technical support.

Responsibilities

• Evaluate and resolve IT incidents and service desk tickets.
• Communicate status updates to customers and support team.
• Lead projects and manage team efforts for technical support.

Skills

Computer hardware and software expertise

Networking protocols

Customer support communication

Data migration

Job description

A leading IT consulting firm is seeking a Desktop Support professional in Wilson, NC. The role involves evaluating and resolving IT incidents, leading technical projects, and maintaining documentation. Ideal candidates will possess strong skills in computer hardware, networking protocols, and customer support. This position offers a 12+ month contract with opportunities for growth and engagement in various technical challenges.