LEAD DENTAL CARE COORDINATOR

Sun-Life-Health; Casa Grande (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Sun Life Health is seeking an experienced Lead Dental Care Coordinator to support our dental front office team and help provide a smooth, positive experience for our patients. This role centers on supervising Dental Care Coordinators, managing scheduling and insurance tasks, and guiding patient interactions in a busy clinical setting.

The position requires dental office experience and at least 1 year in dental front-office roles, with High School diploma or GED.

Qualifications

• High School diploma or equivalency required.
• 2 years supervisory experience preferred.
• One year experience as a cashier/receptionist in a dental facility is preferred.
• Bilingual preferred and may be required based on patient needs.

Responsibilities

• Provide day-to-day support and direction to Dental Care Coordinators.
• Coordinate scheduling, registration, insurance verification, and patient flow.
• Discuss treatment plan pricing, payments, and insurance benefits with patients.
• Collect payments and balance daily transactions.
• Maintain accurate patient information and dental records.
• Help resolve patient concerns and ensure department procedures are followed.
• Communicate with clinical staff and management to keep daily operations running smoothly.

Skills

Communication skills

Organization

Customer service

Bilingual

Education

High School diploma or equivalency

Job description

Job Details
Job Location: CAMPUS - Casa Grande, AZ 85122
Position Type: Full-time
Job Shift: 8:00am-5:00pm Monday-Friday
Lead Dental Care Coordinator

Sun Life Health is seeking an experienced Lead Dental Care Coordinator to support our dental front office team and help provide a smooth, positive experience for our patients.

What You’ll Do

• Provide day-to-day support and direction to Dental Care Coordinators
• Coordinate scheduling, registration, insurance verification, and patient flow
• Discuss treatment plan pricing, payments, and insurance benefits with patients
• Collect payments and balance daily transactions
• Maintain accurate patient information and dental records
• Help resolve patient concerns and ensure department procedures are followed
• Communicate with clinical staff and management to keep daily operations running smoothly

What We’re Looking For

• Dental office experience is REQUIRED
• At least 1 year of dental front-office, receptionist, or cashier experience
• High school diploma or GED
• Supervisory or lead experience preferred
• Knowledge of dental insurance, scheduling, treatment plans, and payment collection preferred
• Strong communication, organization, and customer service skills
• Bilingual English/Spanish preferred

Qualifications

EDUCATION AND EXPERIENCE:

• High School diploma or equivalency
• 2 years supervisory experience preferred.
• One year experience as a cashier/receptionist in a dental facility.
• Bilingual preferred and may be required based on patient needs.

Equal Opportunity

Sun Life Family Health Center, Inc. ("SLFHC") is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, gender, religion, sex, pregnancy (including childbirth, lactation or related medical conditions), age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Drug-Free Work Environment

Sun Life Health supports a drug-free work environment.