Dental Assistant Coordinator

Adelante Healthcare; Surprise (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Adelante Healthcare is seeking a Dental Assistant Coordinator in Goodyear, AZ to oversee workflow in the dental department and mentor back‑office staff. This entry‑level leadership role interacts with clinical and non‑clinical teams to ensure efficient operations.

Responsibilities include supervising dental assistants, coordinating schedules, and maintaining supplies while adhering to safety and regulatory standards. Travel to other Adelante locations may be required.

Qualifications

• HS Diploma or GED required or equivalent
• Dental Assistant Certificate required
• RHS certificate required
• Coronal Polishing certificate required
• Advanced knowledge of dental terminology, instruments and procedures
• Ability to multi-task and work in a fast-paced environment
• Exceptional communication and interpersonal skills
• Reliable transportation for travel to sites as needed
• Advanced computer proficiency including Windows, MS Office, and Patient Management System
• Advanced office skills: typing and telephone etiquette

Responsibilities

• Evaluate issues and prioritize problems, assist with resolution using critical thinking
• Serve as subject matter expert for all levels of Dental Assistants
• Participate in interviewing and candidate selection
• Mentor and train staff; orient new hires
• Organize daily work activities and schedules; cover as needed
• Manage inventory of supplies, instruments, and equipment; place orders
• Request maintenance of equipment and facilities as needed
• Travel to other dental locations to support organizational needs
• Attend committee or work group meetings and participate in process improvements
• Ensure compliance with infection control, safety and regulatory requirements
• Maintain patient records and documents accurately

Skills

CPR/AED

Supervision

Communication

Dental terminology

MS Office

Patient management system

Typing/phone etiquette

Education

High School Diploma or GED

Dental Assistant Certificate

RHS Certificate

Coronal Polishing Certificate

Tools

Radiography certification

Coronal Polishing

Microsoft Office

Job description

Job Details

Job Location: Adelante Healthcare Goodyear - Goodyear, AZ 85395

Position Type: Full Time

Education Level: HS Diploma from accredited school

Job Category: Health Care

POSITION SUMMARY

The Dental Assistant Coordinator will be responsible for the facilitation of the workflow within the dental department while acting as the liaison between the back office dental staff and other clinical and non-clinical staff. Entry-level leadership position that provides mentoring and guidance to back office dental staff. The Dental Assistant Coordinator will meet all the expectations outlined in the role of the Senior Dental Assistant.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Inclusion
• Nurture
• Service
• Purposeful
• Integrity
• Resilient
• Engaged

Qualifications

• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• High school diploma or GED from an accredited institution
• Minimum five (5) years of dental assistant experience preferred
• Demonstrated ability to implement the principles and practices of supervision
• Dental Assistant Certificate required
• Radiation Health and Safety (RHS) certificate from the Arizona Dental Assisting National Board required
• Coronal Polishing (CP) certificate from the Arizona Dental Assisting National Board required
• Advanced Knowledge of dental terminology, instruments and procedures
• Ability to multi-task, problem-solve and work effectively in a fast-paced environment
• Exceptional communication skills and interpersonal skills
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday.
• Advanced computer efficiency to include proficiency in Windows, MS Office, and Patient Management System
• Advanced office skills: typing and telephone answering etiquette

POSITION RESPONSIBILITIES

• Evaluate issues, situations or problems presented and understand priority while assisting with resolution using critical thinking and problem-solving skills
• Serve as subject matter expert for all levels of Dental Assistants
• Participate in interviewing and candidate selection
• Participate in orientation, mentoring and training of staff
• Organize staff‘s daily work activities, schedules and cover when needed to meet staffing needs
• Manage an adequate inventory of supplies, instruments, equipment and supply ordering
• Initiate requests for maintenance of equipment and facilities as needed
• Oversee maintenance of appropriate logs
• Collaborate with Dental Leadership to ensure
• Member of and required to attend committee or work group meetings
• Participate in regulatory reviews, audits and process improvement projects
• Ability to travel to other dental locations to support organizational needs

SENIOR DENTAL ASSISTANT POSITION RESPONSIBILITIES/ESSENTIALS

• Greet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary
• Assist patients in resolving minor difficulties, answer their questions, and giving directions to patients as authorized by the dental providers
• Assist the dental front office with entry-level duties as needed
• Maintain an adequate patient flow and assist the Dental Providers in assuring that all patient records and documents are properly and accurately completed
• Receive and place necessary telephone calls for clinical business and patient care in the dental department
• Assist dental providers chair-side
• Prepare the operatory for patient treatment as per dental department protocols and the dental provider's directions
• Perform dental radiographs in accordance with state regulations and law as well as dental department directives and protocols
• Perform dental coronal polish in accordance with state regulations and law as well as dental department directives and protocols
• Educate patients on oral hygiene techniques and post-operative care instructions
• Assist with laboratory procedures, such as pouring and trimming models, fabricating temporary crowns, and taking impressions
• Maintain sterility of all reusable dental instruments in accordance with the manufacturer’s instructions for use and the dental department's policies and procedures
• Maintain dental department equipment in accordance with the manufacturer’s instructions for use and the dental department's policies and procedures
• Maintain all dental department areas in compliance with dental department directives and protocols as well as health center policies and procedures relative to infection control, exposure control, and safety issues
• Maintain an adequate inventory of supplies while maintaining a list of supply shortages for inventory control and ordering purposes
• Insure the proper disposal of all contaminated or potentially contaminated materials in accordance with dental department directives, health center policies and procedures, as well as state and federal regulations
• Perform all functions in full compliance with the health centers and the dental department exposure control plan, including but not limited to the use of Personal Protective Equipment and Universal Precautions
• Responsible for full personal compliance with all applicable federal, state, local, and health center rules, regulations, protocols, and procedures, including but not limited to the participation of a Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, workplace safety, public health, and confidentiality
• Ability to travel to other dental locations to support organizational needs

NONESSENTIAL SKILLS AND EXPERIENCE

• Ability to communicate in more than one language

Additional Duties and Responsibilities

• Other duties as requested or assigned

Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

Additional Information

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.