Lead Data Center Technician III - Optical & Transport

Ericsson AB; Richardson (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacation

Parental leave

Job summary

Ericsson Inc. in Richardson, TX is seeking a Data Center Technician III to lead services in customer data centers, ensuring reliable installation, maintenance and operation of optical transport and infrastructure. You will audit work, interact with customers, perform fiber installation and optical testing, and interpret MoPs and diagrams.

Travel up to 50% and lead teams while upholding safety and quality standards in fast-paced, high-availability environments.

Qualifications

• 3–15 years of data center operations experience with direct customer interaction.
• Hands-on fiber optic cabling knowledge (single-mode & multi-mode, LC, fan-outs).
• Experience with optical testing and transport troubleshooting.
• Able to travel up to 50% and lead teams in fast-paced environments.

Responsibilities

• Audit data center work and provide feedback to technicians.
• Interact with customers via ticketing tools and face-to-face.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct or supervise optical testing and troubleshooting.
• Deliver services by following MoPs, engineering docs, vendor docs and diagrams.
• Read cut sheets and network diagrams to ensure correct port connections.

Skills

Team lead

English communication

Documentation skills

Data center operations

Fiber optic cabling

Optical testing

Vendor coordination

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Test sets

MS Office

Ticketing tools

Job description

Ericsson Inc. in Richardson, TX is seeking a Data Center Technician III to lead services in customer data centers, ensuring reliable installation, maintenance and operation of optical transport and infrastructure. You will audit work, interact with customers, perform fiber installation and optical testing, and interpret MoPs and diagrams.

Travel up to 50% and lead teams while upholding safety and quality standards in fast-paced, high-availability environments.