Lead Custom Framing & Sales Manager

Michaels; Pinole (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels is seeking a Store Lead in Bay-Pinole, CA to lead a framing team and drive custom framing sales. You will coach staff, plan workload with the Store Manager, and ensure adherence to SOPs while delivering exceptional customer service.

The role requires strong leadership, prioritization, and the ability to manage inventory and safety programs. Store hours include nights, weekends and early mornings in a dynamic retail environment.

Qualifications

• Basic computer skills required.

Responsibilities

• Lead and coach a team of framers to build customer relationships while delivering framing solutions.
• Drive custom framing sales and assist customers in creating memorable framing solutions.
• Assist Store Manager in SOPs compliance and company policies, ensuring store conditions and results are met.
• Develop and coach the team selling behaviors to improve customer service and sales.
• Plan workload with the Store Manager to deliver high-quality framing solutions on time.
• Review sales and production workload and build plans for the sales floor and networking.
• Manage inventory, shrink, and safety programs; participate in Talent Development activities.
• Serve as Manager on Duty (MOD) and lead with a positive, respectful attitude.

Skills

Basic computer skills

Job description

Michaels is seeking a Store Lead in Bay-Pinole, CA to lead a framing team and drive custom framing sales. You will coach staff, plan workload with the Store Manager, and ensure adherence to SOPs while delivering exceptional customer service.

The role requires strong leadership, prioritization, and the ability to manage inventory and safety programs. Store hours include nights, weekends and early mornings in a dynamic retail environment.