Lead Custom Framing Specialist: Drive Sales & Solutions

Michaels; Costa Mesa (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels in Costa Mesa, CA seeks a Store Lead to guide a team of framers, focusing on building strong customer relationships while delivering framing solutions that meet art needs. You will drive custom framing sales and assist customers in creating memorable framing plans, working closely with the Store Manager to execute SOPs and standards.

The role requires coaching, workload planning, and ensuring timely, quality framing services, with opportunities to lead in-store initiatives and

Qualifications

• Basic computer skills.
• Preferred: previous custom framing experience.
• Retail management experience preferred.
• Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading and guiding SOPs and company programs to ensure compliance and store standards.
• Develop and coach the team selling behaviors.
• Lead delivery of high-quality framing solutions to customers, planning workload with the Store Manager.

Skills

Team leadership

Customer relationships

Framing knowledge

Sales orientation

Job description

Michaels in Costa Mesa, CA seeks a Store Lead to guide a team of framers, focusing on building strong customer relationships while delivering framing solutions that meet art needs. You will drive custom framing sales and assist customers in creating memorable framing plans, working closely with the Store Manager to execute SOPs and standards.

The role requires coaching, workload planning, and ensuring timely, quality framing services, with opportunities to lead in-store initiatives and