Lead CSR/Teller — Elevate Customer Experience

Fifth Third Bank; West Chicago (IL); On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank is seeking a Lead CSR/Teller in West Chicago, IL. You will provide exceptional customer service, support daily operations, and refer customers to bankers for tailored financial solutions. The role demands reliability, ethical conduct, and the ability to protect customer information.

The position requires cash handling experience and a high school diploma, with opportunities to train and grow within a collaborative banking team. On-site work in West Chicago is expected.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving customers preferred.
• Ability to follow policies, protect customer information and act with integrity.

Responsibilities

• Deepen relationships with customers and guide needs to appropriate solutions.
• Provide timely follow-up to customer questions and resolve issues.
• Maintain confidentiality and adhere to bank policies and ethics.

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a Lead CSR/Teller in West Chicago, IL. You will provide exceptional customer service, support daily operations, and refer customers to bankers for tailored financial solutions. The role demands reliability, ethical conduct, and the ability to protect customer information.

The position requires cash handling experience and a high school diploma, with opportunities to train and grow within a collaborative banking team. On-site work in West Chicago is expected.