Lead Content Strategist: AI-Ready Strategy & Experience

ADP; El Paso (TX); On-site; USD 93,000 - 230,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement savings match

Job summary

ADP is seeking a Lead Content Strategist to align content strategy with business priorities across multiple units, including knowledge management and AI-driven experiences. You will partner with product, analytics, and operations teams to drive content performance and measurable impact.

The role emphasizes portfolio planning, governance, and enterprise standards while delivering scalable content solutions that support both human and AI consumers. Elaboration on strategy and execution is expected.

Qualifications

• 8–10+ years of experience in content strategy, knowledge management, or related disciplines.
• Experience partnering with senior business leaders and stakeholders in a consultative capacity.
• Strong business acumen, able to connect content investments to outcomes.
• Experience developing content roadmaps, governance, and prioritization frameworks.
• Understanding of AI-readiness, search optimization, and modern content ecosystems.

Responsibilities

• Serve as the primary content strategy partner to assigned business units and translate objectives into actionable content plans.
• Lead portfolio planning, roadmaps, and prioritization discussions across competing requests.
• Define strategic content requirements and success measures for initiatives.
• Partner with Architecture teams to ensure content models and taxonomy support strategic goals.
• Present findings and recommendations to leaders and stakeholders.

Skills

Content strategy

Knowledge management

Content design

Content operations

Digital experience strategy

AI readiness

Tools

Salesforce Knowledge

SharePoint

DataBricks

Job description

ADP is seeking a Lead Content Strategist to align content strategy with business priorities across multiple units, including knowledge management and AI-driven experiences. You will partner with product, analytics, and operations teams to drive content performance and measurable impact.

The role emphasizes portfolio planning, governance, and enterprise standards while delivering scalable content solutions that support both human and AI consumers. Elaboration on strategy and execution is expected.