Strategic Content Leader for AI-Driven Knowledge

ADP; Alpharetta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

ADP is seeking a Lead Content Strategist to drive content strategy, portfolio planning, and governance across multiple business units. The role partners with Content Architecture, Information Architecture, Analytics, Product, and Operations to ensure content supports associates, clients, and AI-powered experiences.

The position emphasizes strategic consulting, content modernization, and measurable business value, with enterprise-wide impact and collaboration across teams.

Qualifications

• 8–10+ years in content strategy, knowledge management, or related disciplines.
• Experience partnering with senior leaders in a consultative capacity.
• Ability to connect content investments to business outcomes and governance.

Responsibilities

• Serve as the primary content strategy partner to assigned business units.
• Develop content roadmaps aligning priorities with enterprise objectives.
• Lead discovery sessions, stakeholder interviews, and workshops.
• Translate objectives into actionable content strategies for performance and AI readiness.
• Communicate portfolio status, risks, and recommendations to leadership.
• Define success measures and partner with analytics to evaluate impact.

Skills

Content strategy

Stakeholder management

Portfolio planning

AI readiness

Analytics

Cross-functional collaboration

Tools

Salesforce Knowledge

DataCloud

Job description

ADP is seeking a Lead Content Strategist to drive content strategy, portfolio planning, and governance across multiple business units. The role partners with Content Architecture, Information Architecture, Analytics, Product, and Operations to ensure content supports associates, clients, and AI-powered experiences.

The position emphasizes strategic consulting, content modernization, and measurable business value, with enterprise-wide impact and collaboration across teams.