Lead Concierge

Harmony Senior Services, LLC; Virginia Beach (VA); On-site; USD 20,664 - 30,307; Full time

Job summary

Harmony Senior Services, LLC is seeking a Lead Concierge in Virginia Beach to provide front desk support, greet residents and visitors, answer calls, and handle messages with professionalism. The role includes monitoring security systems, maintaining logs, and assisting executive leadership with daily tasks.

Ideal candidates will have a high school diploma or GED, be organized, and able to multitask in a busy senior living environment, including weekends and holidays as required.

Qualifications

• Must have a high school diploma or GED.
• Experience in administrative functions is preferred.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Greet all visitors to the community and direct them appropriately.
• Answer the telephone, transfer calls, and take accurate messages.
• Monitor walkie-talkie, door security, and fire panel as needed.
• Maintain resident sign-in/out logs and visitor registration records.
• Perform general clerical tasks such as filing and copying.
• Support Executive Director with assigned administrative duties.
• Assist with coordinating van schedules for residents as needed.
• Attend in-services and staff meetings as required.

Skills

Phone etiquette

Organization

Teamwork

Written communication

Education

High school diploma or GED

Job description

## Lead ConciergeApplylocations: Virginia Beach, Virginiatime type: Full timeposted on: Posted Todayjob requisition id: JR-0036212077 S. Independence Boulevard, Virginia Beach, Virginia 23453# Job DescriptionThe Lead Concierge performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies. The position also supports administrative responsibilities assigned by the Executive Director.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful mannerFills out and logs service request forms for residents and/or staffMonitors and greets visitors to the communityKeeps front desk and lobby area clean and neat at all timesSells meal tickets and accounts for by payroll deduction or personal checkEnsure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secureAttends in-services and staff meetings as requiredAssists with coordinating van schedule for residentsFollows confidentiality policies regarding release of resident informationPerforms supportive office functions for all departments including filing, typing, and making copiesCompletes all other duties as assignedRequirements:Must possess a high school diploma or GEDMust be considerate, neat, well groomed and professional in appearance. Must dress in a professional mannerMust have experience in Administration functionsMust answer phones in a polite and professional mannerMust be organized, and able to work well with others as part of a teamMust be polite and considerate to residents, visitors, co-workers and management teamMust be able to effectively communicate both verbally and in writingMust be able to sit for extended periods of timeMust be able to function effectively in a busy environment and be able to multi-taskMust be willing to work a flexible schedule that includes weekends and holidaysMust attend all required in-services and staff meetings