Concierge

Harmony Senior Services, LLC; Hampton, Northern (VA, KY); Hybrid; USD 21,000 - 25,000; Part time

Job summary

Harmony Senior Services, LLC is seeking a part-time Concierge/Receptionist in Hampton, Virginia to greet visitors, answer phones, and support administrative tasks at the front desk of the community.

You will monitor sign-in logs, manage visitor registrations, assist with resident scheduling, and help maintain a professional, secure lobby environment. Some weekend/holiday shifts may be required.

Qualifications

• Experience in administrative tasks and front-desk duties.
• Ability to answer phones politely and professionally.
• Strong organization and multitasking skills.
• Professional appearance and conduct required.
• Excellent written and verbal communication.

Responsibilities

• Greet visitors and answer the telephone promptly and courteously.
• Transfer calls and take accurate messages for staff.
• Monitor security systems, sign-in logs, and visitor registrations.
• Maintain lobby cleanliness and front desk organization.
• Coordinate resident transportation and assist with office tasks as needed.

Skills

Administrative support

Phone etiquette

Organization

Team player

Written and verbal communication

Education

High school diploma or GED

Tools

Phone system

Job description

## ConciergeApplylocations: Hampton, Virginiatime type: Part timeposted on: Posted Todayjob requisition id: JR-0040112 Fenwick Road, Hampton, Virginia 23651# Job DescriptionThe concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful mannerFills out and logs service request forms for residents and/or staffMonitors and greets visitors to the communityKeeps front desk and lobby area clean and neat at all timesSells meal tickets and accounts for by payroll deduction or personal checkEnsure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secureAttends in-services and staff meetings as requiredAssists with coordinating van schedule for residentsFollows confidentiality policies regarding release of resident informationPerforms supportive office functions for all departments including filing, typing, and making copiesCompletes all other duties as assignedRequirements:Must possess a high school diploma or GEDMust be considerate, neat, well groomed and professional in appearance. Must dress in a professional mannerMust have experience in Administration functionsMust answer phones in a polite and professional mannerMust be organized, and able to work well with others as part of a teamMust be polite and considerate to residents, visitors, co-workers and management teamMust be able to effectively communicate both verbally and in writingMust be able to sit for extended periods of timeMust be able to function effectively in a busy environment and be able to multi-taskMust be willing to work a flexible schedule that includes weekends and holidaysMust attend all required in-services and staff meetings