Lead Communications Supervisor – Dispatch & Training

City of Conroe; Conroe (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

Retirement plan

Employee assistance program

Paid time off

Pool and recreation center membership

Job summary

The City of Conroe is seeking a Communications Supervisor to provide first-line supervision in the Communications Section. You will oversee dispatch staff, review policies, and serve as a liaison with outside agencies while coordinating training and performance evaluations.

Responsibilities include maintaining dispatch records, ensuring accurate communications, and supporting emergency operations. Must meet age and typing requirements and pass background checks.

Qualifications

• High school diploma or equivalent required.
• One year of experience as emergency dispatch required.
• Supervisory experience preferred.

Responsibilities

• Provide first line supervision to assigned personnel in the Communication Section.
• Monitor subordinates and review policies.
• Liaise with outside agencies and train/evaluate employees.
• Maintain dispatch records.
• Physical demands: light work; ability to exert up to 20 pounds; various physical abilities required.

Skills

Typing 40 wpm

All shifts

Multitasking

English writing

Confidentiality

TCIC/NCIC training

Education

High school diploma or equivalent

Job description

The City of Conroe is seeking a Communications Supervisor to provide first-line supervision in the Communications Section. You will oversee dispatch staff, review policies, and serve as a liaison with outside agencies while coordinating training and performance evaluations.

Responsibilities include maintaining dispatch records, ensuring accurate communications, and supporting emergency operations. Must meet age and typing requirements and pass background checks.