Emergency Communications Supervisor

Military, Veterans and Diverse Job Seekers; Hayward (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers seeks a Communications Supervisor to lead the centralized communications center and supervise staff. The role includes dispatching public safety resources, coordinating with internal teams, and ensuring continuous operations across shifts.

The position requires two years of dispatch experience, a high school diploma, and a Basic POST Dispatch Certificate. Strong leadership, calm demeanor, and accurate data entry are essential.

Qualifications

• Two years of responsible emergency dispatching experience.
• Completion of twelfth grade.
• Possession of Basic POST Dispatch Course Certificate.

Responsibilities

• Receive emergency and non-emergency calls and dispatch personnel/equipment.
• Oversee day-to-day operations of the shift and monitor workflow.
• Prepare work schedules and assign personnel; ensure customer service quality.
• Maintain 24-hour logging tapes and provide copies for investigations.

Skills

Supervision

Emergency dispatching

Radio/telephone operation

Under pressure multitasking

Typing speed 35 wpm

Shift coordination

Education

High school diploma

Basic POST Dispatch Course

Job description

Military, Veterans and Diverse Job Seekers seeks a Communications Supervisor to lead the centralized communications center and supervise staff. The role includes dispatching public safety resources, coordinating with internal teams, and ensuring continuous operations across shifts.

The position requires two years of dispatch experience, a high school diploma, and a Basic POST Dispatch Certificate. Strong leadership, calm demeanor, and accurate data entry are essential.