Lead Clinical, Dermatology: Operations & Team Leadership

QualDerm Partners; Okemos (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive health coverage (Medical

Dental and Vision plans

Generous 401(k) match

PTO and holidays

Life insurance

Disability protection

Wellness plans

Employee Assistance Program (EAP)

Employee discounts

Referral bonus program

Zusammenfassung

QualDerm Partners is seeking a Lead, Clinical to oversee day-to-day clinical operations in a dermatology and cosmetic care setting. You will drive staff performance, optimize patient flow, and ensure a positive patient experience through effective leadership and system expertise.

The role requires 2–3 years of clinical experience (dermatology preferred), CMA certification a plus, and strong communication and organizational skills.

Qualifikationen

• Minimum 2–3 years of recent clinical experience, preferably in dermatology or cosmetic practice.
• High School diploma or equivalent; formal medical assistant program preferred.
• CMA certification is a plus.

Aufgaben

• Act as a superuser for the EMA ModMed system, providing guidance to providers and MAs regarding system functionalities and troubleshooting.
• Mentor and train new MAs, helping them acclimate to clinic procedures and patient care standards.
• Monitor and optimize patient flow within the clinic by reallocating staff during peak times.
• Ensure that the clinical team efficiently manages patient appointments, assists with procedures, and communicates with patients about their care.
• Oversee inventory management of medical supplies, ensuring materials are stocked and organized.
• Support the Practice Manager by addressing patient complaints and operational issues, researching to provide informed solutions.
• Facilitate compliance with safety and infection control standards, maintaining a clean clinical environment.
• Assist in documenting clinical interactions and patient information accurately in the EHR
• Exceptional communication skills, both written and verbal, to interact with patients and staff.
• Strong organizational abilities with attention to detail in managing multiple tasks.
• Proficient in using electronic health record systems and medical software.
• Knowledge of medical terminology and best practices in patient care.

Kenntnisse

CMA certification

Leadership

Staff training

EHR proficiency

Dermatology experience

Communication skills

Ausbildung

High School diploma or equivalent; formal medical assistant program preferred

Tools

EMA ModMed

EHR systems

Medical software

Jobbeschreibung

QualDerm Partners is seeking a Lead, Clinical to oversee day-to-day clinical operations in a dermatology and cosmetic care setting. You will drive staff performance, optimize patient flow, and ensure a positive patient experience through effective leadership and system expertise.

The role requires 2–3 years of clinical experience (dermatology preferred), CMA certification a plus, and strong communication and organizational skills.