Lead, Clinical — Dermatology & Aesthetics Operations

QualDerm Partners, LLC; Okemos (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Health Coverage

401(k)

PTO

Life Insurance

Disability Protection

Wellness Plans

EAP

Employee Discounts

Referral Bonus

Job summary

QualDerm Partners, LLC is seeking a Lead, Clinical to spearhead dermatology and aesthetic care operations. You will supervise clinical staff, optimize patient flow, and ensure a high standard of patient experience across the clinic.

As the EMA ModMed superuser, you will train MAs, troubleshoot system issues, manage appointments, and maintain accurate documentation in the EHR while upholding safety and infection control standards.

Qualifications

• High School diploma or equivalent; formal medical assistant training preferred.
• 2-3 years of clinical experience, ideally in dermatology or cosmetic practice.
• CMA certification is a plus.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Act as a superuser for EMA ModMed and guide providers and MAs on system use.
• Mentor and train new medical assistants on clinic procedures.
• Monitor and optimize patient flow by reallocating staff during peak times.
• Ensure efficient appointment management, procedures support, and clear patient communication.
• Oversee inventory of medical supplies and maintain organization.
• Assist Practice Manager with patient complaints and operational issues.
• Ensure safety and infection control standards and a clean clinical environment.
• Document clinical interactions and patient information in the EHR.

Skills

Communication skills

Organizational abilities

Attention to detail

Patient care

Education

High School diploma or equivalent

Medical Assistant program

CMA certification (plus)

Tools

EMA ModMed

EHR systems

Job description

QualDerm Partners, LLC is seeking a Lead, Clinical to spearhead dermatology and aesthetic care operations. You will supervise clinical staff, optimize patient flow, and ensure a high standard of patient experience across the clinic.

As the EMA ModMed superuser, you will train MAs, troubleshoot system issues, manage appointments, and maintain accurate documentation in the EHR while upholding safety and infection control standards.