Lead Cashier – Guest Experience & Training

Ulta Beauty; Yuba City (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Ulta Beauty is hiring a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and drive loyalty through exceptional service and sales performance.

The role requires leadership, strong communication, and a passion for the guest experience. Flexible schedule, with a focus on accuracy, teamwork, and store-wide collaboration to deliver a premier shopping experience.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty and credit.
• Provide exceptional service by greeting, engaging, personalizing service, and recommending Ulta Beauty products.
• Handle sales, refunds, and exchanges.
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and in-store events to enhance guest experience and achieve sales goals.
• Maintain cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS & tech

Communication

Teamwork

Independence

Customer relationships

Adaptability

Education

High school diploma

Tools

POS system

Job description

Ulta Beauty is hiring a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and drive loyalty through exceptional service and sales performance.

The role requires leadership, strong communication, and a passion for the guest experience. Flexible schedule, with a focus on accuracy, teamwork, and store-wide collaboration to deliver a premier shopping experience.