Lead Cashier: Guest Experience & Training Leader

Ulta Beauty, Inc.; Mountain Home, Northern (AR, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. The role includes training new cashiers, supporting the leadership team, and driving loyalty outcomes through a guest-first approach and exceptional service.

The Lead Cashier works to meet store goals, delivers personalized shopping experiences, and collaborates with team members to ensure a clean, compliant, and engaging store environment.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guest concerns and questions promptly and professionally

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty, and retail shrink.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with a makeup artist or associate for applications and demonstrations to drive sales and guest experience.
• Book appointments for services and in-store events that deliver exceptional guest experiences while meeting sales goals.
• Maintain cashwrap displays and ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Guest service

Team leadership

Communication

Problem-solving

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. The role includes training new cashiers, supporting the leadership team, and driving loyalty outcomes through a guest-first approach and exceptional service.

The Lead Cashier works to meet store goals, delivers personalized shopping experiences, and collaborates with team members to ensure a clean, compliant, and engaging store environment.