Lead Cashier — Guest Experience & Training

Ulta Beauty; Birmingham (AL); On-site; USD 32,000 - 40,000; Full time

Job summary

Ulta Beauty in Birmingham is seeking a Lead Cashier to drive guest service excellence and loyalty-driven sales while managing cashwrap operations. You will support training, optimize checkout efficiency, and collaborate with store leadership to deliver an exceptional guest experience.

The role requires a passion for the guest experience, adherence to procedures, and the ability to lead and train others in cashiering activities.

Qualifications

• High school diploma preferred.
• Minimum 2 years of relevant retail or cashiering experience.
• Ability to train new cashiers and lead peers.

Responsibilities

• Contribute to meeting store goals related to retail and service sales and loyalty.
• Provide exceptional guest service and greet each guest with personalized service.
• Handle sales, refunds, and exchanges promptly and courteously.
• Assist in makeup applications and product demonstrations to drive sales.
• Book and support services and in-store events to enhance guest experience.
• Maintain cashwrap displays and ensure readiness of impulse fixtures.
• Maintain consistent attendance and teamwork with leadership.

Skills

POS system

Apple devices

Communication skills

Team collaboration

Independent work

Customer relationships

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Birmingham is seeking a Lead Cashier to drive guest service excellence and loyalty-driven sales while managing cashwrap operations. You will support training, optimize checkout efficiency, and collaborate with store leadership to deliver an exceptional guest experience.

The role requires a passion for the guest experience, adherence to procedures, and the ability to lead and train others in cashiering activities.