Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty, Inc.; Shreveport (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to spearhead efficient guest transactions, maintain cashwrap standards, and support cashier training. You will lead by example in delivering exceptional service, managing exchanges, and driving guest loyalty through proactive engagement and product demonstrations.

Join a role that emphasizes teamwork, adherence to procedures, and opportunities to influence peers while supporting store performance and guest satisfaction.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns to deliver exceptional service.

Responsibilities

• Contribute to meeting store goals related to retail and service sales, omni-channel, guest loyalty, and shrink.
• Provide exceptional guest service and personalize recommendations.
• Handle sales, refunds, and exchanges.
• Pair guests with associates for makeup applications, skincare analysis, and demonstrations to drive sales.
• Book appointments for services and in-store events to deliver guest experience while meeting sales goals.
• Maintain cashwrap displays, supplies, and impulse fixtures for guest-readiness.
• Ensure regular attendance and teamwork across shifts.

Skills

Guest service

Sales goals

Team leadership

Cash handling

Communication

Multi-tasking

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to spearhead efficient guest transactions, maintain cashwrap standards, and support cashier training. You will lead by example in delivering exceptional service, managing exchanges, and driving guest loyalty through proactive engagement and product demonstrations.

Join a role that emphasizes teamwork, adherence to procedures, and opportunities to influence peers while supporting store performance and guest satisfaction.