Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Fort Lauderdale (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and lead by example in guest service, loyalty engagement, and sales performance.

The role emphasizes accurate operations, brand experience, and collaboration with the leadership team to drive guest satisfaction and store results.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions to deliver exceptional service.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting/exceeding store goals in sales and loyalty.
• Greet guests and provide personalized service and product recommendations.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with associates for makeup applications, skincare analysis, and demos.
• Book appointments for services and in-store events to drive sales.
• Maintain cashwrap displays, supplies, and impulse fixtures for guest readiness.

Skills

POS proficiency

Guest service

Communication

Teamwork

Problem solving

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and lead by example in guest service, loyalty engagement, and sales performance.

The role emphasizes accurate operations, brand experience, and collaboration with the leadership team to drive guest satisfaction and store results.