Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty; Kirkland (WA); On-site; USD 50,145,000 - 74,501,000; Full time

Job summary

Ulta Beauty in Kirkland, WA is seeking a Lead Cashier to drive guest service at the cashwrap, assist in training, and support daily store operations. The role emphasizes loyalty program participation, teamwork, and a guest-centric approach.

The Lead Cashier collaborates with management to ensure efficient transactions, product demonstrations, and a welcoming store atmosphere, while contributing to sales and loyalty goals.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions to deliver exceptional service.
• Proven track record of exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals for retail and service sales.
• Provide exceptional guest service and build guest relationships at the cashwrap.
• Handle sales, refunds, and exchanges with courtesy and accuracy.
• Coordinate makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and in-store events to enhance guest experience.
• Maintain cashwrap displays and ensure cleanliness and organization.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Education

High school diploma preferred

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Kirkland, WA is seeking a Lead Cashier to drive guest service at the cashwrap, assist in training, and support daily store operations. The role emphasizes loyalty program participation, teamwork, and a guest-centric approach.

The Lead Cashier collaborates with management to ensure efficient transactions, product demonstrations, and a welcoming store atmosphere, while contributing to sales and loyalty goals.