Lead Cashier & Guest Experience Leader

Ulta; Johns Creek (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Ulta Beauty in Johns Creek, GA is seeking a Lead Cashier to optimize guest transactions, uphold cashwrap standards, and train new cashiers. The role emphasizes delivering exceptional service, promoting loyalty programs, and maintaining store presentation to enhance the guest experience.

Required: high school diploma (or equivalent) and 2 years of relevant experience; strong communication, teamwork, and POS skills. Flexible schedule including weekends and holidays is expected.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guest concerns promptly and professionally.

Responsibilities

• Meet or exceed store sales and loyalty goals.
• Provide exceptional guest service and personalize assistance.
• Handle sales, refunds, and exchanges.
• Coordinate makeup applications, skincare analysis, and product demonstrations.
• Book and support in-store services and events.
• Maintain cashwrap displays and cleanliness.
• Adhere to policies, dress code, and procedures.
• Train new cashiers and cross-train associates.

Skills

Guest service

Sales

Cash handling

POS system

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Ulta Beauty in Johns Creek, GA is seeking a Lead Cashier to optimize guest transactions, uphold cashwrap standards, and train new cashiers. The role emphasizes delivering exceptional service, promoting loyalty programs, and maintaining store presentation to enhance the guest experience.

Required: high school diploma (or equivalent) and 2 years of relevant experience; strong communication, teamwork, and POS skills. Flexible schedule including weekends and holidays is expected.