Lead Cashier & Guest Experience Leader

Ulta Beauty; Hilliard (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest service and loyalty results while supporting the leadership team with register tasks and training. The role emphasizes sales, product demonstrations, and a polished cashwrap area.

You will partner with specialists for services and manage compliance with store procedures. Applicants should have a high school diploma (preferred) and 2 years of relevant experience, with a strong track record in customer service and meeting sales goals.

Qualifications

• High school diploma preferred.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty, and shrink.
• Provide exceptional service with greeting, engagement, and personalized recommendations.
• Handle sales, refunds, and exchanges courteously.
• Partner with a specialist for makeup applications and demonstrations to drive sales.
• Book appointments and support services and events to enhance guest experience.
• Maintain cashwrap displays, supplies, and impulse fixtures for guest readiness.
• Maintain prompt, regular attendance.
• Commit to training and development to drive performance.
• Collaborate with managers and staff to grow the business.

Skills

Basic technology proficiency

Written communication

Verbal communication

Collaboration

Interpersonal skills

Independent work

Customer relationships

Multitasking

Problem solving

Education

High school diploma preferred

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest service and loyalty results while supporting the leadership team with register tasks and training. The role emphasizes sales, product demonstrations, and a polished cashwrap area.

You will partner with specialists for services and manage compliance with store procedures. Applicants should have a high school diploma (preferred) and 2 years of relevant experience, with a strong track record in customer service and meeting sales goals.