Lead Cashier & Front-End Customer Champion

Lowe's; Bloomfield (CT); Presencial; USD 23 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

Employee discount

Resumo da oferta

Lowe’s is seeking a versatile associate to deliver outstanding customer service in a dynamic retail environment. You will greet customers, help them locate and load merchandise, and answer questions about stock, warranties, and promotions.

The role includes operating the register, handling transactions, and maintaining store safety and cleanliness. The position emphasizes teamwork, accurate cash handling, and the ability to assist in queuing registers during peak times.

Qualificações

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smartphones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsabilidades

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions by guiding them to areas of the store and walking them through projects.
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information.
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities.
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
• Provides proper monetary change to Front End associates for register activities.
• Removes security tags, verifies product information, and bags merchandise for customers.
• Assists in line vesting to improve checkout turnaround and open additional registers when needed.
• Prepares register area at shift start/end by checking registers and scanners and stocking supplies.
• Inspects returned merchandise for damages.
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
• Looks up product information and price matches competitors.
• Records all items used in the store on the store use lists.
• Performs cash counting and daily reconciliation duties as assigned.
• Monitors cash in drawer and cash recycler levels within limits.
• Monitors store entrances/exits for alarms and assists customers/associates.
• Detects shoplifting and security risks and informs management/Asset Protection.
• Maintains housekeeping standards and zones.
• Maintains a safe workspace and conducts daily safety reviews.
• Follows safety requirements for stock, equipment, and work environment.
• Operates store equipment as needed for the specific role.
• Other duties as assigned

Formação académica

High school diploma or GED

Ferramentas

POS system

Smartphones/Tablets

Descrição da oferta de emprego

Lowe’s is seeking a versatile associate to deliver outstanding customer service in a dynamic retail environment. You will greet customers, help them locate and load merchandise, and answer questions about stock, warranties, and promotions.

The role includes operating the register, handling transactions, and maintaining store safety and cleanliness. The position emphasizes teamwork, accurate cash handling, and the ability to assist in queuing registers during peak times.