Head Cashier & Front-End Team Leader

Lowe's; Indiana (PA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Lowe's is seeking an organized retail associate to deliver exceptional customer service, assist shoppers in finding and selecting merchandise, and handle register transactions. You will also help with load-out, price matching, and maintaining store cleanliness and safety.

The role requires basic computer skills, familiarity with retail technology, and a year of cashier experience. Benefits include a secure work environment and opportunities for skills development.

Formación

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsabilidades

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Listens and responds to customer and employee questions by taking them to areas of the store and guiding projects
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
• Coaches, develops, and trains associates in departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to Front End associates
• Removes security tags, verifies product information, and bags merchandise
• Assists in line vesting to speed checkout and open additional registers as needed
• Prepares register area at shift start/end and stocks supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints tickets, verifies receipts, and signs loading tickets
• Looks up product information and competitor prices for price match
• Records items used in store on use lists
• Completes cash counting and daily reconciliation
• Monitors cash in drawer and cash recycler levels
• Monitors store entrances/exits and assists customers/associates triggering alarms
• Detects signs of shoplifting and communicates to management/Asset Protection
• Maintains housekeeping standards and store/working areas
• Maintains a safe and secure work environment and conducts safety reviews
• Adheres to safety requirements relevant to duties, including safety equipment and devices
• Operates store equipment as needed (e.g., Zebra phone, cash recycler, copiers, CCTV, etc.)
• Performs other duties as assigned

Conocimientos

Customer service

Cash handling

Sales oriented

Communication

Educación

High school diploma or GED

Herramientas

POS system

Barcode scanner

Mobile devices

Descripción del empleo

Lowe's is seeking an organized retail associate to deliver exceptional customer service, assist shoppers in finding and selecting merchandise, and handle register transactions. You will also help with load-out, price matching, and maintaining store cleanliness and safety.

The role requires basic computer skills, familiarity with retail technology, and a year of cashier experience. Benefits include a secure work environment and opportunities for skills development.