Lead Cashier & Customer Care Specialist

Lowe's; Arlington Knolls (PA); On-site; USD 18,000 - 22,000; Full time

Job summary

Lowe's is seeking a customer service–oriented associate in a store environment. You will assist customers, locate and demonstrate merchandise, and process transactions accurately at the register while following Lowe's policies.

The role emphasizes assisting with loading, product information, and ensuring a safe, efficient checkout experience. Prior cashier experience and basic tech familiarity are preferred for success.

Qualifications

• High school diploma or GED is required or equivalent experience.
• Less than 1 year experience using a computer.
• Less than 1 year experience using common retail technology (phones/tablets).
• 1 year of retail cashier experience is preferred.

Responsibilities

• Provides SMART customer service through Lowe's customer service policies and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds to customer and employee questions promptly and guides them through projects when needed.
• Communicates stock, special order merchandise, feature benefits, and warranty information to customers.

Skills

Customer service

Cashier

Sales orientation

Training / coaching

Education

High school diploma or GED

Tools

POS system

CCTV system

Zebra handheld devices

Job description

Lowe's is seeking a customer service–oriented associate in a store environment. You will assist customers, locate and demonstrate merchandise, and process transactions accurately at the register while following Lowe's policies.

The role emphasizes assisting with loading, product information, and ensuring a safe, efficient checkout experience. Prior cashier experience and basic tech familiarity are preferred for success.