Front End Lead Cashier & Customer Service Pro

Lowe's; Elkridge (MD); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental & Vision

Paid time off

401(k) match

Employee discount

Job summary

Lowe’s Stores is seeking a customer service oriented associate to assist shoppers, locate merchandise, explain product features and process sales at the front end. You will support customers through questions, demonstrate and load items, and help maintain smooth checkout operations.

The role emphasizes teamwork, compliance with store policies, cash handling, and ongoing customer engagement, with a focus on safety and service quality at the point of sale. Training and benefits are provided.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• 1 Year Retail experience as a cashier.
• Experience using a computer and common retail technology.

Responsibilities

• Provides SMART customer service at all times through Lowe's policies and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds to questions and walks customers through projects when needed.
• Communicates information about stock, special orders, features, and warranties to customers.
• Coaches and trains associates in departmental duties and sales opportunities.

Skills

Excellent customer service

Cash handling

Communication

Problem solving

Education

High school diploma or GED

Tools

Cash register

CCTV surveillance system

Job description

Lowe’s Stores is seeking a customer service oriented associate to assist shoppers, locate merchandise, explain product features and process sales at the front end. You will support customers through questions, demonstrate and load items, and help maintain smooth checkout operations.

The role emphasizes teamwork, compliance with store policies, cash handling, and ongoing customer engagement, with a focus on safety and service quality at the point of sale. Training and benefits are provided.