Lead Cashier & Customer Experience Coach

Lowe's; San Antonio (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's is seeking a store associate to deliver friendly, accurate customer service and assist shoppers with locating and selecting merchandise. You will operate the POS, handle transactions, and maintain a clean, safe store environment while supporting team members across departments.

Responsibilities include helping customers with loading, price checks, returns, and ensuring stock availability; prior retail cashier experience is preferred. Equal opportunity employer.

Qualifications

• High school diploma or GED or equivalent years of experience.
• Cashier experience in a retail setting.
• Familiarity with common retail technology and computer use.

Responsibilities

• Provides SMART customer service through Lowe's policies and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds to customer and employee questions and guides them to product areas.
• Communicates product, stock, and warranty information to customers.
• Operates cash register and processes transactions, returns, and refunds.
• Ensures proper change and handles register duties per guidelines.
• Monitors safety and housekeeping of the store area.
• Supports checkout flow and coverage by assisting in line vesting and additional registers.
• Prepares register area and maintains supplies at shift start/end.
• Inspects returned items and handles order entry and loading tickets.
• Identifies price matches and records store-use items.

Skills

Customer service

Cash handling

Retail experience

Basic computer use

Education

High school diploma or GED

Tools

POS system

Job description

Lowe's is seeking a store associate to deliver friendly, accurate customer service and assist shoppers with locating and selecting merchandise. You will operate the POS, handle transactions, and maintain a clean, safe store environment while supporting team members across departments.

Responsibilities include helping customers with loading, price checks, returns, and ensuring stock availability; prior retail cashier experience is preferred. Equal opportunity employer.