Lead Cashier: Elevate Guest Experience & Loyalty

Ulta Beauty, Inc.; Lakewood (WA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Zusammenfassung

Ulta Beauty, Inc. in Lakewood, WA is seeking a Lead Cashier to drive guest transactions with excellence at the cashwrap and across store operations.

This role trains new cashiers, supports the leadership team, and champions Ulta Beauty’s loyalty programs to maximize sales and guest satisfaction. The ideal candidate has 2 years of relevant experience, strong communication skills, and a passion for guest service, with the ability to lead peers and manage multiple tasks in a fast-paced retail

Qualifikationen

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Aufgaben

• Lead through example to meet or exceed store goals for retail and service sales, loyalty, and shrink.
• Provide exceptional guest service, greet and engage guests, personalize service, and recommend Ulta Beauty products and services.
• Handle sales, refunds, and exchanges with courtesy and professionalism.
• Coordinate makeup applications, skincare analyses, and product demonstrations to drive sales and guest experiences.
• Book appointments for services and in-store events to deliver unrivaled guest experiences while achieving sales goals.
• Maintain and organize cashwrap displays, supplies, and impulse fixtures for guest readiness.
• Support leadership with cashier chats/ins and associate exit inspections; train new cashiers and cross-train staff.

Kenntnisse

Communication

Teamwork

Independence

Customer relations

Adaptability

Stress management

Ausbildung

High school diploma

Tools

POS system

Apple devices

Jobbeschreibung

Ulta Beauty, Inc. in Lakewood, WA is seeking a Lead Cashier to drive guest transactions with excellence at the cashwrap and across store operations.

This role trains new cashiers, supports the leadership team, and champions Ulta Beauty’s loyalty programs to maximize sales and guest satisfaction. The ideal candidate has 2 years of relevant experience, strong communication skills, and a passion for guest service, with the ability to lead peers and manage multiple tasks in a fast-paced retail