Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty, Inc.; Lakewood (CO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, life, and(dis)

Employee discount

Job summary

Ulta Beauty in Lakewood, CO is seeking a Lead Cashier to drive guest transactions, maintain cashwrap excellence, and lead by example in delivering the loyalty program benefits. You will train new cashiers, supervise register operations, and ensure a welcoming, well-organized checkout area that reflects Ulta Beauty standards.

The role requires a high school diploma and at least 2 years of relevant experience, plus strong communication and teamwork skills.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Cashier experience

Customer service

POS systems

Communication

Teamwork

Education

High school diploma

Tools

POS hardware

Apple devices

Job description

Ulta Beauty in Lakewood, CO is seeking a Lead Cashier to drive guest transactions, maintain cashwrap excellence, and lead by example in delivering the loyalty program benefits. You will train new cashiers, supervise register operations, and ensure a welcoming, well-organized checkout area that reflects Ulta Beauty standards.

The role requires a high school diploma and at least 2 years of relevant experience, plus strong communication and teamwork skills.