Lead Cashier: Customer Experience & Training Lead

Ulta; Pinole (CA); On-site; USD 24,000 - 36,000; Full time

Job summary

Ulta Beauty in Pinole, CA is seeking a Lead Cashier to drive guest transactions and maintain cashwrap standards while training new cashiers and supporting loyalty initiatives. The role emphasizes delivering exceptional service and maximizing sales through product demonstrations and services.

Qualifications include a high school diploma and 2 years of relevant experience, with strong communication, collaboration, and problem-solving skills.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or an equivalent combination of education and experience.
• Proven ability to delegate, multi-task and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns promptly and professionally to deliver exceptional service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to sales, loyalty, and shrink.
• Provide exceptional guest service and personalize support.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with a specialist for makeup applications and product demonstrations.
• Book appointments for services and in-store events to drive loyalty and sales.
• Maintain cashwrap displays, supplies, and impulse fixtures in ready-to-sell condition.
• Maintain regular attendance and participate in ongoing training.

Skills

POS system

Apple devices

Written and verbal communication

Collaboration

Independence and teamwork

Customer relationship building

Pressure handling

Education

High school diploma

Tools

POS System

Job description

Ulta Beauty in Pinole, CA is seeking a Lead Cashier to drive guest transactions and maintain cashwrap standards while training new cashiers and supporting loyalty initiatives. The role emphasizes delivering exceptional service and maximizing sales through product demonstrations and services.

Qualifications include a high school diploma and 2 years of relevant experience, with strong communication, collaboration, and problem-solving skills.