Lead Cashier & Customer Experience Coach

Lowe's

Lufkin (TX)

Hybrid

USD 17,000 - 21,000

Full time

4 days ago

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Job summary

Lowe’s, a Fortune 100 home improvement company, is hiring for a cashier/customer service role in Texas. You will assist customers, demonstrate products, and load merchandise while ensuring accuracy in transactions and refunds.

The position requires strong communication, basic computer skills, and a willingness to train fellow associates. You will work as part of the CSA Front End Team, maintaining a safe, organized store environment and helping to meet sales goals through attentive service and

Qualifications

High school diploma or GED or equivalent experience.
Less than 1 year experience with computers and retail tech.
1 year of retail cashier experience.
Ability to obtain sales-related licensure if required.

Responsibilities

Provides SMART customer service following Lowe’s policies and programs.
Engages customers to understand needs and assists in locating and loading merchandise.
Responds to questions and guides customers through projects in-store.
Shares product and warranty information related to Lowe’s programs.
Trains and coaches associates in departmental duties and sales opportunities.
Operates cash register and processes transactions, returns, and refunds.
Returns proper change and inventories register area daily.
Removes security tags and bags merchandise for customers.
Maintains store security and floor integrity; helps with checkouts as needed.
Inspects returns, verifies receipts, and prepares loading tickets.