Head Cashier: Customer Experience Leader

Lowe's; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Charlotte, NC is seeking an enthusiastic associate to join our front-end team as a cashier and customer service specialist. You will greet customers, locate and load merchandise, operate the register, process returns, and help maintain a safe, clean store environment.

The role emphasizes listening to customer needs, guiding product choice, price matching, and teamwork with associates to ensure quick checkouts and accurate transactions.

Qualifications

• High school diploma or GED or equivalent years of experience is acceptable.
• Some experience using a computer and basic retail tech is preferred.
• Must be able to operate a cash register and process transactions accurately.

Responsibilities

• Provides SMART customer service at all times per Lowe's policies.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Operate cash register; process sales, returns, and refunds per guidelines.
• Answer customer questions and guide them to product information, warranties, and services.
• Train and coach associates on departmental duties and sales opportunities.

Skills

Customer service

Cashier

Retail technology

Education

High school diploma or GED

Tools

POS systems

Cash recycler

CCTV

Job description

Lowe's in Charlotte, NC is seeking an enthusiastic associate to join our front-end team as a cashier and customer service specialist. You will greet customers, locate and load merchandise, operate the register, process returns, and help maintain a safe, clean store environment.

The role emphasizes listening to customer needs, guiding product choice, price matching, and teamwork with associates to ensure quick checkouts and accurate transactions.