Lead Cashier & Customer Experience Champion

Sprouts Farmers Market

Augusta (GA)

On-site

USD 17,000 - 22,000

Full time

2 days ago
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Benefits offered by this job

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount for you and a family
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a
Company paid life insurance
Contests and appreciation events

Job summary

Sprouts Farmers Market is seeking a Head Cashier to lead a fast-paced front-end team and deliver an exceptional customer service experience. You will supervise cashiers, help with operational issues, and ensure smooth register operations while maintaining a friendly, safety-conscious store environment.

The role requires 1–2 years of cashiering experience with leadership training, a high school diploma or GED, and the ability to work nights, weekends, and holidays.

Qualifications

  • 18+ years old with a high school diploma or GED and 1–2 years of cashiering experience plus leadership training.
  • Flexible schedule including nights, weekends and holidays.
  • Outgoing and friendly demeanor, capable of being a role model in customer interactions.
  • Ability to operate front-end equipment: register, calculator, scanner.
  • Strong communication skills and teamwork; attention to detail and numeracy.

Responsibilities

  • At Sprouts Farmers Market, the Head Cashier supervises a team of cashiers and assists with operational issues.
  • Ensure excellent customer service by proactively visiting registers and guiding Cashiers and Courtesy Clerks.
  • Assist with customer assistance issues at the register and maintain cashier supply levels.
  • Schedule and oversee meal and rest breaks per policy and state requirements.
  • Assist in hiring and training new Cashiers and take steps for disciplinary actions.
  • Grow a fast-paced, customer-focused environment by leading through example.

Skills

Leadership
Customer service
Cash handling
Communication
Teamwork
Multitasking
Reliability

Education

High school diploma or GED

Tools

Register
Calculator
Scanner

Job description

Sprouts Farmers Market is seeking a Head Cashier to lead a fast-paced front-end team and deliver an exceptional customer service experience. You will supervise cashiers, help with operational issues, and ensure smooth register operations while maintaining a friendly, safety-conscious store environment.

The role requires 1–2 years of cashiering experience with leadership training, a high school diploma or GED, and the ability to work nights, weekends, and holidays.

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