Lead Cajun Quick-Service Manager

Off The Hook Restaurants; Hattiesburg (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Off The Hook Restaurants is seeking an Associate Manager to oversee daily operations and support the General Manager in strategy and execution. You will supervise staff, optimize workflows, and uphold service standards to drive growth and a positive guest experience.

Key responsibilities include guiding department heads, enforcing policies, analyzing performance data, and ensuring health and safety compliance across the operation. A strong hospitality mindset and leadership skills are required.

Qualifications

• 2+ years of restaurant or retail management experience.
• Must be ServSafe certified or willing to obtain certification.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver's license.

Responsibilities

• Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
• Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
• Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
• Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
• Foster a positive work environment by promoting teamwork, professional development, and team engagement.
• Act as a liaison between team and management, facilitating communication and resolving issues promptly.
• Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
• Uphold company values and ensure adherence to health, maintenance, safety, and regulatory standards.

Skills

Staff supervision

Operations management

Customer service

Scheduling

Education

ServSafe certification

High school diploma or equivalent

Job description

Off The Hook Restaurants is seeking an Associate Manager to oversee daily operations and support the General Manager in strategy and execution. You will supervise staff, optimize workflows, and uphold service standards to drive growth and a positive guest experience.

Key responsibilities include guiding department heads, enforcing policies, analyzing performance data, and ensuring health and safety compliance across the operation. A strong hospitality mindset and leadership skills are required.