Associate Manager - Cajun Quick-Service Ops Lead

Off The Hook Restaurants; Zachary (LA); On-site; USD 42,000 - 58,000; Full time

Job summary

Off The Hook Restaurants in Zachary, LA is seeking an Associate Manager to oversee daily operations and support the General Manager in delivering fast, friendly Cajun service.

You will supervise staff, optimize processes, mentor team members, and uphold safety and quality standards while driving guest satisfaction and growth. Previous management experience and ServSafe certification are preferred or obtainable.

Qualifications

• Must have ServSafe certification or be willing to obtain it.
• 2+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.

Responsibilities

• Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
• Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
• Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
• Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
• Foster a positive work environment by promoting teamwork, professional development, and team engagement.
• Act as a liaison between team and management, facilitating communication and resolving issues promptly.
• Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
• Maintain awareness of market trends, industry developments, and competitor activities to recommend strategies to stay competitive.
• Uphold company values and ensure adherence to health, maintenance, safety, and regulatory standards.

Skills

Detail oriented

Organized

Multi-tasking

Leadership

Customer service

Education

High school diploma or equivalent

Job description

Off The Hook Restaurants in Zachary, LA is seeking an Associate Manager to oversee daily operations and support the General Manager in delivering fast, friendly Cajun service.

You will supervise staff, optimize processes, mentor team members, and uphold safety and quality standards while driving guest satisfaction and growth. Previous management experience and ServSafe certification are preferred or obtainable.