Lead Benefit Programs Specialist IV

Virginia Department of Social Services; Tazewell (VA); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Virginia Department of Social Services in Tazewell, VA seeks a Benefit Programs Specialist IV to lead the benefits team, train staff, and ensure accurate eligibility determinations across TANF and IV-E programs.

The role requires guiding staff, reviewing case files, coordinating training, and liaising with community partners while upholding policies with independence and supervisory support as needed.

Competenze

• Leadership role experience in benefit programs.
• Knowledge of applicable laws, codes, policies.
• Experience interpreting policies and procedures.
• Ability to provide staff training and back-up supervision.

Mansioni

• Serve as lead worker and provide training to staff.
• Review case files and provide back-up supervision of staff.
• Answer questions related to policies and procedures.
• Prepare case records and reports.
• Work on complex and sensitive cases.
• Coordinate training programs and orientation for new employees and clients.
• Interact with community resources to assist clients.

Conoscenze

Leadership

Staff training

Case management

Policies & procedures

Communication

Formazione

Equivalent combination of training and experience

Descrizione del lavoro

Virginia Department of Social Services in Tazewell, VA seeks a Benefit Programs Specialist IV to lead the benefits team, train staff, and ensure accurate eligibility determinations across TANF and IV-E programs.

The role requires guiding staff, reviewing case files, coordinating training, and liaising with community partners while upholding policies with independence and supervisory support as needed.